FAQS

GENERAL QUESTIONS

Yes, we have $10 million general liability and $1 million workers comp.

Over 10 years. The business was founded in Feb. 2005. We have changed our name a few times over the years starting out as ‘Gio’s Window Cleaning & Pressure Wash’ then ‘Shine Window Cleaning & Pressure Wash’ and now ‘Shine Window Cleaning’.

We have been providing professional window cleaning services to the businesses of Los Angeles County, San Bernardino County, Riverside County and Orange County Including building owners and management companies, restaurants and hotels.

You may call or email us your information and someone will contact you usually within 24 hours.

Some customers prefer an appointment and others do not. We can set up a time to meet with you personally to discuss your needs. During that time, we will walk your property together to discuss your need and concerns.

Others may not be able to meet with us personally so we discuss their needs and concerns over the phone. After viewing the property we will contact you with the price.

WINDOW CLEANING

We have to use the squeegee method but we use a special soap that leave minimal deposits on the glass so your interior window will stay clean twice as long.

If it’s a restaurant our best time to clean the windows is during the night for this we need to have a key. If it’s a building or another commercial place we will be able to do it during the day.

Yes, we do clean the frames and panels every time the customer requested it.

Yes we can! In most cases water spots can be removed from windows. However, glass is a porous material and over time absorbs the water minerals into the glass. If the windows are continually hit by water sprinklers the glass can be permanently damaged if the problem is not resolved quickly.

POWER WASHING

Almost any surface can be pressure washed. We know the exact pressure need to clean each surface without damaging it.

We can remove all surface oil from concrete but as concrete is a porous material the oil that has seeped into the concrete will remain.

Yes, we use an exact pressure to clean the awnings without damaging.

FILM WINDOW

Increases your comfort by helping to eliminate “hot spots”. Rejects up to 80% of the sun’s solar energy. Reduces the sun’s glare. Increases your level of privacy. Enhances the appearance of a building by creating a uniform appearance. Provides improved safety when glass is broken.

Most quality films are scratch resistant, no window film is entirely scratch proof. With a small amount of care and precaution, window film can provide you with years of service and protection.

All quality window films for commercial use are warranted by the film manufacturers for a minimum of five years (certain products may have extended coverage). The warranty includes an address to contact the manufacturer directly should any questions arise either before or after the installation of the window film.

HIGH DUSTING

We clean vents, lamps, ceilings. Everything that needs dust to be removed.

We use a rotating brush that passes through the vent and loosens all the lint.

Professionals recommend as much as once per month. But this depends on you.

FLOOR STRIPING AND WAXING

Applying a wax or finish to a floor creates a glossy, protective layer that keeps your floor attractive and free from scratches and stains. However, over time these layers wear down or become dirty, and need to be removed before a new one can be reapplied.

Most of the restaurants requested once a month or every two to three months. But it depends on how busy is your restaurant.

POST CONSTRUCTION

There isn’t a direct answer to this question because cleaning will depend on the needs of your commercial space. Depending on the type of facility you own, our cleaning services will typically include dusting and wiping, vacuuming, mopping, bathroom cleaning, trash removal, and more.